Advert Details
ICT Technician (2nd Line)
Full-Time 40 hours per week / 52 weeks per annum, working 9am to 5pm Monday to Friday
Salary: £34,000.00 - £37,000.00 per annum (dependent on qualifications and experience)
King Alfred School (KAS) is a progressive independent school in idyllic grounds in North London. Our independence means that we can take a holistic approach to education, value the progress young people make in every area and experiment with innovative ideas.
The School prides itself on its progressive use of ICT both within the classroom and in the running and administration of all aspects of the School. Development of ICT to support teaching and learning is an on-going process, to which the School is passionately committed.
The ICT Department comprises the Director of ICT Operations, an IT Manager and one 2nd Line Technician. As of March 2026, in brief, the network comprises of various physical servers with Hyper-V Virtual machines controlling on prem infrastructure. AD spans 2 domains,. Edge Hardware Appliances control Firewalls and Safeguarding Technologies. Classrooms are equipped with Audio Visual functionality and there are approximately 1200 endpoints comprising Windows, Mac and iOS Devices. The School has dual dedicated fibre leased lines running at 10GB and support both Microsoft CoPilot and Google Workspace.
The role:
We are looking for a talented individual who will join the existing team as a full-time 2nd Line technician working under the IT Manager. The aim of this post is to support the Network Manager in providing 2nd Line Support to Teaching and Support Staff as well as the Student body.
You should have:
• Relevant experience in a user-facing ICT role, preferably in the Education sector using the wide range of software used in a school, including Microsoft Office. Comptia and Microsoft Certifications highly desirable
• Experience of PC hardware, installation and troubleshooting
• Knowledge of how to install, configure and upgrade Microsoft Windows
• Familiarity with networking technologies - wireless and structured
• Mac knowledge is an advantage but not essential
• Ability to organise and juggle priorities whilst remaining calm under pressure
• Strong confident and assertive personality coupled with tact and excellent diplomatic skills
• Good interpersonal skills to support large numbers of non-technical users when they have problems
If you share our vision and are a reflective, hard-working and forward-thinking professional, we would very much like to hear from you.
To apply for this role please do so via our online Application Form.
Closing date for applications: midnight on Sunday 31st May 2026
(we reserve the right to close the role early if we have sufficient applications)
We value the diversity of our staff and students, and everyone at The King Alfred School is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
Please see the attached job description for a detailed description of the duties involved in this role, as well as a person specification of our ideal candidate.
All members of the King Alfred School community are committed to safeguarding and promoting the welfare of children.
Rehabilitation of Offenders Act 1974
All posts involving direct contact with children are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013) provide that certain spent convictions and cautions are ‘protected’. These are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Disclosure and Barring Service website or at Unlock.