Job Description
Receptionist
Rookwood School, Andover
Contract: Part Time, Permanent | Term Time Only
Hours: 17.5 Hours per Week
Working Pattern: Term time only, 2 days per week (Wednesday and Friday), 8:00am to 5:15pm, plus 2 additional working days during the school holidays.
Start Date: 4 January 2027
Salary: Actual Salary £9,754.31 per annum
Rookwood School is seeking to appoint a friendly, professional and highly organised Receptionist to join our dedicated support staff team. This is an exciting opportunity for an individual who enjoys working in a busy school environment and takes pride in delivering excellent customer service while supporting the smooth day-to-day operation of the school.
As the first point of contact for pupils, parents, visitors and staff, you will play a key role in creating a warm and welcoming atmosphere while ensuring reception and administrative functions are delivered efficiently and professionally. Working closely with the Administration Team, you will provide a high level of support across a range of school operations, contributing to the continued success of our thriving school community.
Nestled on a leafy site in Andover, Rookwood School is a happy and thriving learning
environment for pupils aged 2 to 18. At the heart of our ethos is strong pastoral care, where every individual is treated with respect and dignity. Our school motto, Sapere Aude ("Dare to Know"), encourages our pupils to question, explore and achieve more than they ever thought possible.
The Role
As Receptionist, you will:
• Provide a professional and welcoming reception service for pupils, parents, visitors and staff.
• Act as the first point of contact for telephone, email and face-to-face enquiries.
• Manage the reception mailbox and ensure enquiries are dealt with promptly and efficiently.
• Welcome visitors and ensure all safeguarding, health and safety, and sign-in procedures are followed.
• Support pupil registration processes and help ensure accurate attendance records.
• Maintain visitor records, diaries and schedules.
• Administer bookings for breakfast clubs, extracurricular activities and prep sessions using school systems.
• Produce school correspondence, attendance letters and certificates.
• Assist with recruitment administration and interview documentation.
• Support the maintenance of fire registers and emergency procedures.
• Distribute incoming post and support a range of administrative functions across the school.
• Provide first aid support to pupils when required.
• Handle confidential information appropriately and in accordance with data protection requirements.
What We're Looking For
We would love to hear from candidates who have:
• GCSE English and Maths at Grade C/4 or above (or equivalent).
• Previous experience in a reception, administration, office or customer service role.
• Excellent communication, organisational and IT skills, with the ability to manage a busy workload and maintain high levels of accuracy.
• A professional, welcoming and approachable manner, with a commitment to confidentiality, safeguarding and providing excellent customer service.
Desirable:
• Previous experience working within a school environment.
• A First Aid qualification, administrative qualification, or knowledge of safeguarding procedures within education.
Why Join Rookwood School?
In return, we offer:
• A caring and welcoming school community
• Employee Assistance Programme
• Access to reduced educational fees for qualifying children.
• Free parking
• Free lunch provided
• Pension scheme
• Refer a Friend Scheme of up to £750
• Health plan providing significant coverage including optical, dental, therapy treatments and access to DoctorLin
• Westfield Rewards offering discounts from a range of high street and online retailers.
• Ongoing professional development opportunities
How to Apply
Interested candidates should submit an application via the link below:
https://applicant.website/i/65A755/vacancy-info/0000001448
Closing Date: 23 November 2026
We reserve the right to close this vacancy early and interview suitable candidates prior to the closing date. Early applications are therefore strongly encouraged.
For further information, please contact Danni Joyce - danielle@inspiredlearninggroup.co.uk
Rookwood School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Applicants must be willing to undergo child protection screening, including enhanced DBS checks, identity checks, right to work checks, qualification verification, employment checks and satisfactory references. All appointments are subject to safer recruitment procedures.