Job Description
Job Title: IT Field Engineer
Hours of Work: 40 hours a week
Salary: Up to £32.000 depending on experience
Contract term: Permanent
Start date: ASAP
Website: www.inspiredlearninggroup.co.uk
The Inspired Learning Group is currently seeking a highly motivated, organised and well qualified individual to join our newly formed IT Team as an IT field engineer.
As an IT Field Engineer you will engage mainly with Pre prep schools and nurseries. It will be expected for you to take ownership of the IT systems and network at sites, and pickup and resolve staff support requests as they are generated. You will be the main point of contact for the sites in regard to their IT systems and support needs (user support, network issues, server patching, telephony, application installs and offer support with external providers) based on agreed timeframes, priorities and SLA’s. Especially for all IT issues and requests that require physical attendance and cannot be resolved remotely.
Inspired Learning Group is the United Kingdom’s largest group of independent senior schools, preparatory schools and nurseries. We take great pride in each one of them, supporting them enthusiastically in the achievement of excellence. We do this by striving to inspire each individual pupil to achieve the personal and social development and the academic result which best matches his or her personality and talents.
You will be the key point of contact responsible for the support and project delivery of IT to end users at several of our academic sites in the London region and within the M25. There will be travel to other sites as required - It is essential you have a valid driving license.
This varied and exciting role is part of the ILG IT support team, as one of our IT field engineers you will support a varied range of projects including new site set ups, installations, moves and changes for hardware, software, networks, and telephony. The environment is largely Microsoft based, so you will support Office, Outlook, SharePoint and teams as well as several business applications and devices.
This role is hands on, taking part in the day to day queries and case handling across the expanding ILG Group. The role is ideal for a someone looking for progression. If you are flexible in your approach and willing to get stuck in and enjoy the experience of working in a fast-paced organisation, this could be the role for you.
Having prior experience in the education industry would be looked upon favourably but not essential as training will be provided when required. We would welcome interest from individuals with prior 1st or 2nd line IT support experience and those used to handling multiple projects concurrently.
A full job description is available on request.
At Inspired Learning Group, we are committed to the ongoing growth and professional development of our staff. We cultivate an atmosphere that promotes the enhancement of skills, providing avenues for learning, training, and career progression. Come be a part of our team and embark on a dynamic and fulfilling career journey.
You will be welcomed and as a member of staff at Inspired Learning Group you will benefit from the following;
• Annual Salary review
• Professional Development and Training opportunities with the prospect of career and salary progression as our business grows
• Ongoing coaching from the management team
• Childcare fee discount
• Pension scheme
• Refer a friend scheme up to £750
• Health cash plan covering 10 healthcare benefits and services such as optical, dental, dental accident, chiropody, therapy treatments and health club concession. Access to Doctor line from anywhere in the world
• Employee Assistance Programme.
If you feel you have the skills and attributes for this role we welcome your application. For further information please do not hesitate to contact Tom Havard on 07706 323847 or tom@inspiredlearninggroupco.uk.
Please apply ASAP. We reserve the right to close this vacancy earlier than the date advertised. Interviews will take place on a rolling basis, as applications are received.
Inspired Learning Group is totally committed to safeguarding and promoting the welfare of children & young people and expects all staff to share this commitment. Applicants must be willing to undergo child protection screening, as all new staff will be subject to enhanced DBS clearance, identity checks, qualification checks and employment checks to include an exploration of any gaps within employment, two satisfactory references and registration with the Disclosure and Barring Service (DBS).